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jbeasley
Beginner
831 Views
Message 1 of 5

WP933 Error

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All my devices are now saying this........trying to watch TDF....very sad 😞

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DarrenDev
BT Sport Expert
826 Views
Message 2 of 5

Re: WP933 Error

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You've reached your device limit - you need to delete an existing one to register the one you're now trying to use. Are you using anything like CCleaner or any other "clean up" tools on your device? They will cause your device to look like a new one every time they're run.
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jbeasley
Beginner
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Message 3 of 5

Re: WP933 Error

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Hi thanks for the quick response

I'm not using ccleaner or similar. How do I delete the devices that are registered?

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DarrenDev
BT Sport Expert
820 Views
Message 4 of 5

Re: WP933 Error

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You can see/manage your devices from the web site: https://www.player.bt.com/#/settings

jbeasley
Beginner
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Message 5 of 5

Re: WP933 Error

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That's great thanks. Just have to wait for it to clear
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