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Fausty
Beginner
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Message 1 of 2

Wrong login details trying to sign in on BT TV app

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Hello ,

I've been watching Bayern game on BT app on my TV and it started loading ocasionally so I exited out of the app but to my surprise the app has dissapeared from menu . I reinstalled it and tried to login but I got an error message saying I entered wrong login details . I made sure the details entered were correct and also tried to login through another device which worked .

Anyone had this issue before ?

Thank you for reply

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zulu17
Distinguished Guru
Distinguished Guru
465 Views
Message 2 of 2

Re: Wrong login details trying to sign in on BT TV app

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Hi @Fausty 

Can you confirm that it is the BT TV app you are having the issue with and not the BT Sport App.

Also which TV is the app on (samsung or other) ?

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