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malkybck
Contributor
1,249 Views
Message 1 of 4

bt sport app not working, error vc010

its saying i have too many streams running but only i have access to the account on one device.

how do i fix this? has been happening for 20 minutes now!

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3 REPLIES
Moderator
Moderator
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Message 2 of 4

Re: bt sport app not working, error vc010

Hi @malkybck Sorry you were getting this error. Have you got the fault resolved yet?

Thanks
John

Community ModeratorJohnC
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malkybck
Contributor
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Message 3 of 4

Re: bt sport app not working, error vc010

It worked eventually after trying for 20 minutes. The same is happening so far tonight, it seems to do it every time I try to cast to the TV
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Moderator
Moderator
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Message 4 of 4

Re: bt sport app not working, error vc010

Hi @malkybck Sorry you are still experiencing this problem. How do you have your BT Sport subscription (ie is it with BTTV, BT Mobile or EE etc)

Also check out BT Sport errors watching on a computer and log into your BTID and check to ensure only one device is active.

Cheers
John 

Community ModeratorJohnC
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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