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dopher74
Newbie
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Message 1 of 1

btid003 error message solution

I had issues logging into btsport app saying error id003 you are not the account holder. Tried adding phone number in my bt which did not work.

Finally resolved by logging in with email address that my original sport order confimation was sent to; not my current btid. 

Sorted and well happy.

Hope this helps