cancel
Showing results for 
Search instead for 
Did you mean: 
davier
Aspiring Contributor
583 Views
Message 1 of 23

cant get bt sport on bt vision

Go to solution

on help&settings>entitlement information it says status suspended .what does this mean?

0 Ratings
Reply
22 REPLIES 22
Guru
578 Views
Message 2 of 23

Re: cant get bt sport on bt vision

Go to solution
Good question. Never seen that before.
Is any of the Vision service working?
0 Ratings
Reply
davier
Aspiring Contributor
572 Views
Message 3 of 23

Re: cant get bt sport on bt vision

Go to solution

full service except for bt sport.ethernet cable from hub to box,terrestial   tv ariel   not infinity

full contentof entitlement information is

     

  bt admin             28/08/2013

  next connection date    01/01/2038

  last   connection date    28/08/2013(vmc027)

  status                          suspended

0 Ratings
Reply
Guru
568 Views
Message 4 of 23

Re: cant get bt sport on bt vision

Go to solution
At the bottom of that page is a "Reset Registration" button. Give it a press.

Then go to "CANetwork Infirmation" and press the "Force Resynchronisation" button.

Any change?
0 Ratings
Reply
davier
Aspiring Contributor
563 Views
Message 5 of 23

Re: cant get bt sport on bt vision

Go to solution

still the same

0 Ratings
Reply
davier
Aspiring Contributor
561 Views
Message 6 of 23

Re: cant get bt sport on bt vision

Go to solution

message comes up saying       unable to update subscriptions at the moment try again later error vmc038

0 Ratings
Reply
Guru
560 Views
Message 7 of 23

Re: cant get bt sport on bt vision

Go to solution
On the first page you were on, what was your entitlement?
0 Ratings
Reply
davier
Aspiring Contributor
551 Views
Message 8 of 23

Re: cant get bt sport on bt vision

Go to solution

entitllement information box         same as previous post concerning "status  suspended "

 

 

my bt viewing is inserted but has not been recognised on screen

0 Ratings
Reply
Guru
538 Views
Message 9 of 23

Re: cant get bt sport on bt vision

Go to solution

Does it have a list like, Essentials Extra, PSD HD etc?

0 Ratings
Reply
davier
Aspiring Contributor
535 Views
Message 10 of 23

Re: cant get bt sport on bt vision

Go to solution

no list of any channels  i do not get a fibre optic connection just asdl hence bt essential only

0 Ratings
Reply