Somebody please help. after 4 - 5 weeks i am still no further in getting my fault fixed or even a response about my complaint. completly shambolic customer service. Who is the Current CEO??
I get error code, there is a thread on here that is exactly the same fault thats just been resolved that i am having.
Thanks for posting back, sorry for the questions its just so that people can help.
I can ask the moderation team to come have a chat, if they are able to help they may ask you to contact them via a form. They are fairly busy so you may have to keep checking back.
Whilst waiting, can you confirm what device you get the code gj931 error on?
Thanks for your posts and welcome back!
Sorry for the problems you're having using the BT TV app. Can you send us over your details and we'll give you a hand from here?
Click on my username here >> RobbieMac << and you'll see our contact link underneath my profile picture.