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jmacca86
Beginner
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Message 11 of 13

Re: has anyone with windows 10 managed to get the player working?

I've managed a work around! I uninstalled Silverlight and installed an older version...5.0.6118 and set it to not update, when I press play it prompts you to update but I clicked "run this time" and bingo its working!! just gotta make sure windows doesn't update it for now I guess but its working again, so guess the updated version isn't compatible with something on my laptop
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Distinguished Expert
Distinguished Expert
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Message 12 of 13

Re: has anyone with windows 10 managed to get the player working?


@jmacca86 wrote:
I've managed a work around! I uninstalled Silverlight and installed an older version...5.0.6118 and set it to not update, when I press play it prompts you to update but I clicked "run this time" and bingo its working!! just gotta make sure windows doesn't update it for now I guess but its working again, so guess the updated version isn't compatible with something on my laptop

Good.

Mine's at version 5.1.40416.0, which was presumably your previous version.

Hope that the graphics GPU rendering now works, as it does help!

jmacca86
Beginner
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Message 13 of 13

Re: has anyone with windows 10 managed to get the player working?

Yeh that's the version that wouldn't work for me since windows 10. Got everything set as normal now so the gpu rendering seems to be working. Again, thank you for all your advice
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