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Normski23
Beginner
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Message 1 of 3

i was told sky viewing card not recognized by the operator when trying to renew my contract

i was told sky viewing card not recognized by the operator when trying to renew my contract any ideas but my sky end is ok 

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-Richie-
Expert
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Message 2 of 3

Re: i was told sky viewing card not recognized by the operator when trying to renew my contract

Does your address match BT and Sky on each account ? any difference and it fails when checking, compare your Sky bill to your BT bill for the address and see if any part is missing.

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Normski23
Beginner
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Message 3 of 3

Re: i was told sky viewing card not recognized by the operator when trying to renew my contract

looks the same seems a odd way to do things you would the the viewing card number would be enough
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