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piemans
Newbie
67,136 Views
Message 1 of 23

mobile data usage for streaming content is disabled message

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App works fine on my Galaxy S3 over wifi. But message "mobile data usage for streaming content is disabled" on 3G. Is this a BT issue or my network?

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Distinguished Sage
Distinguished Sage
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Message 2 of 23

Re: mobile data usage for streaming content is disabled message

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do you have data roaming turned off?



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piemans
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Message 3 of 23

Re: mobile data usage for streaming content is disabled message

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I do

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Distinguished Sage
Distinguished Sage
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Message 4 of 23

Re: mobile data usage for streaming content is disabled message

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then turn it on but make sure you have a data package with your sim and how much data you can use otherwise you will be charged



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piemans
Newbie
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Message 5 of 23

Re: mobile data usage for streaming content is disabled message

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Uuum. Data roaming switched on. No change.

I have a full monty package which includes unlimited data. Youtube and BBC iplayer working fine.

 

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Distinguished Sage
Distinguished Sage
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Message 6 of 23

Re: mobile data usage for streaming content is disabled message

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tried and getting same as you so looks like wifi only



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piemans
Newbie
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Message 7 of 23

Re: mobile data usage for streaming content is disabled message

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...but advertised as available over 3G/4G

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Distinguished Sage
Distinguished Sage
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Message 8 of 23

Re: mobile data usage for streaming content is disabled message

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it does maybe someone else will try and post a solution



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Distinguished Guru
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Message 9 of 23

Re: mobile data usage for streaming content is disabled message

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Click on the three horizontal bars at top left of App. This opens the menu screen. At bottom right is is a settings icon. Go there and enable streaming.

I expect a star for this 🙂


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Message 10 of 23

Re: mobile data usage for streaming content is disabled message

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That works Stuart 🙂

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