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tb1234
Newbie
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Message 1 of 2

picture freezing when watching bt sport on laptop

When watching matches in bt player on laptop picture freezes and then restarts and freezes again continuously.

No problem with watching on TV only on laptop. Have fibre over copper now. problem never happened before upgrading to fibre. No faults on equipt. BT sport trouble shooter does not seem to work.

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Moderator
Moderator
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Message 2 of 2

Re: picture freezing when watching bt sport on laptop

@tb1234 can you connect your laptop to the hub via an ethernet cable and test it? This issue could be caused by connection speed problems.

Community ModeratorNeilO
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