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mickohara
Newbie
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Message 1 of 2

sky q mini boxes

Can't get BT sport on my sky Q mini boxes phoned BT 30 minutes to get through to advisor she couldn't help put me

through to another department 25 minutes later still no answer then the phone battery went flat on phone how can it take

this long to get through to someone in a company of this size. Is it because i'm a sky costumer and i keep getting pushed

to the back of the que ? makes you wonder or is it this hard to get through for everyone ?

problem still not sorted did'nt have in in me to phone back.

Spoiler
 

 

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Moderator
Moderator
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Message 2 of 2

Re: sky q mini boxes

Hi @mickohara,

 

It is something that should be easy to do but their systems weren't designed to make it easier for us. It needs to be sent to a team who deal with these requests offline. As you're having problems getting it done over the phone we will do it for you. You can reach us by clicking on my user name and then on contact the mods. We'll get back in touch with you.

 

Thanks

 

DanielS

Community ModeratorDannyS
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