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si2062
Aspiring Contributor
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Message 1 of 1

viewing card doesn't work

after just shy of an hour waiting to speak to someone who may know what they are talking about i have found out that my BT vision box needs some kind of upgrade from the exchange and that can't be done until the 11th September. i would have thought that a tech company may just have been able to work that out that my box firmware is not the right version BEFORE i bought the damned card.

 

Seriously, where is the customer service in this firm?

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