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dale
Aspiring Expert
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Message 1 of 6

white square on lap top

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I have just notice on my lap top a little white square appears on the screen in the top right corner when I am watching bt-sports . Does anyone else get this , what is it and can I get rid of it .  

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Distinguished Guru
Distinguished Guru
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Message 2 of 6

Re: white square on lap top

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Just to let you know you're not alone, I get it too. Don't know what it's for. Can get rid with a bit of Elastoplast but to be honest it looks worse.

 

No doubt someone will be along to enlighten us.

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Distinguished Guru
Distinguished Guru
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Message 3 of 6

Re: white square on lap top

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The white square is also appearing on the IPAD app stream.

 

 

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Distinguished Guru
Distinguished Guru
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Message 4 of 6

Re: white square on lap top

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Whhen I raised it with BT they told me to look up the error message ?

 

I think that sums up the present level of support.

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phillarkin
Aspiring Contributor
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Message 5 of 6

Re: white square on lap top

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From BT Site:

 

http://bt.custhelp.com/app/answers/detail/a_id/50455

 

There's a white square in the corner when I'm watching BT Sport on the app and online

 

You may notice a white square at the top right of the screen when watching live BT Sport channels on the app or online.

It's nothing to worry about. The graphic is there to clearly identify video streams originating from the app and website, to prevent their unlawful use.

cdturri
Aspiring Contributor
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Message 6 of 6

Re: white square on lap top

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Yet another example where lawful customers are penalised with stupid technology measures which does nothing to prevent copiright violations.

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