Enjoy the TV you love, without the fuss
Good news for BT Broadband customers, TV on BT Broadband is now BT TV. By bringing TV together with BT Broadband, customers can enjoy a smoother more seamless experience.
While the name is changing, the entertainment you love isn't.
You'll still be able to enjoy great TV, sport and streaming in one place, with access to NOW Entertainment & HBO Max, Netflix, TNT Sports, live TV channels and much more. And because BT TV is built around simple search and seamless access to live TV and streaming, it's easier to find something to watch without hopping between different apps and services.
What's changing?
Most customers will simply notice new BT branding across their TV experience.
This includes:
- your TV home screen
- companion apps and digital touchpoints
- BT branding on new TV hardware
- the light on your existing TV box changing from aqua to blue
Other than that, everything should feel very familiar.
Your package, subscriptions, recordings, bill and the content you enjoy today will stay exactly the same.
Why is EE TV on BT Broadband changing to BT TV?
We're investing in making things simpler. By bringing your TV together with your BT Broadband, you'll enjoy a smoother and more seamless experience.
BT TV brings entertainment, live TV and streaming together in one place, helping you find more of what you love to watch with simple search and seamless access across your services.
What does BT TV include?
BT TV brings together entertainment, streaming and live sport in one place.
Depending on your package, you can enjoy:
- NOW Entertainment & HBO Max, watch award-winning Sky Originals, exclusive US shows, and every series from HBO Max
- NOW Entertainment gives you access to unmissable Sky Originals, exclusive US shows, and the biggest returning hit series from HBO
- Netflix
- All Sky Sports channels through NOW Sports
- TNT Sports
- All Sky Cinema channels through NOW Cinema
- Apple TV free for 3 months
- Disney+, Amazon Prime Video, YouTube and many more through separate subscriptions
Most BT TV packages come with a recordable BT TV Box Pro.
Common questions
- Do I need to do anything?
The changes will happen automatically. To make sure your TV box receives all updates, we recommend leaving it plugged in and on standby overnight.
- What happens to the EE TV mobile app?
From 15th October, simply open the EE TV app and follow the instructions to download the BT TV app.
Please keep the EE TV app installed until your move is complete. We'll let you know in the BT TV app when everything has transferred successfully and it's safe to delete the EE TV app.
- Will my recordings disappear?
No. Existing recordings and content subscriptions won't be affected by the move to BT TV.
- Will my bill change?
No. Your billing, package, subscriptions and pricing won't change.
Keep checking back here in the BT Community to see what others are talking about or head over to bt.com/tv-launch to learn even more.
