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Newbie
Posts: 1
Registered: ‎01-09-2013
0

BT Vision Box clicking and resetting

Hi I hope I can get some advice, my vision box is consistently clicking and partially resetting itself I have seen the same issue mentioned within a number of support sites generally pointing towards a BT upgrade to solve the problem, it's getting to the point now where I'm seriously considering switching to another provider. the hub and phone conection are in a seperate room from the TV so hard wiring isn't really an option. Any advice would be appreciated.

Thanks

Moderator
Posts: 3,697
Registered: ‎04-07-2013
0

Re: BT Vision Box clicking and resetting

Hi ianm489,

 

I'm sorry to read about the problems with your vision box. Can you try these BT Vision help checks and let me know if they help?

 

Cheers

 

Neil


NeilO | BT.com Help Site | BT Service Status
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