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Beginner
Posts: 6
Registered: ‎17-08-2013
0

Bt vision box keeps scrolling through channels!!

Hi last night turned tele on to find my vision automatically scrolling through channels.so can't really change channels etc.ive turned on and off.checked buttons on box and changed batteries in controller.but it still persists.has anyone come across this before.? I hope an engineer can help on here.Starting to regret upgrading to infinity etc.wont pay this month if I can't sort it.
Aspiring Expert
Posts: 115
Registered: ‎16-01-2013
0

Re: Bt vision box keeps scrolling through channels!!

Try taking the batteries out of the remote just in case that's causing it. I had this problem and it was down to a faulty box which was changed out, new one has been fine. Best of luck with the call centre in India, try to stay calm.

Beginner
Posts: 6
Registered: ‎17-08-2013
0

Re: Bt vision box keeps scrolling through channels!!

Ok thanks a lot...just hope it's a quick turn around.will try everything possible not to call the..classic call centre!!!
Beginner
Posts: 6
Registered: ‎17-08-2013
0

Re: Bt vision box keeps scrolling through channels!!

It's not a controller problem that's for sure.....
Aspiring Contributor
Posts: 7
Registered: ‎23-07-2013
0

Re: Bt vision box keeps scrolling through channels!!

Agreed. Just changed batteries. getting worse too. Stops for about 2 minutes then starts again. Can't face calling India.