on 02-05-2010 18h56
this is more of a complaint than a plee for advice ...as i have waited for the "pro's" for two weeks to
'register my bt vision box to the phone number"
An ERROR c02 should be done in no more than 2 hours?? why has it taken two weeks (and still on going). i have called SIX times now and been on hold for longer than an hour in total! i have been told that they will call back and two out of the five times they didnt bother! i have spoken to a number of people i.e. jason, robert, steve and craig.
All i get told is to reset the hub n then when it loads up to reset the box ...but this never works, the wall ports (as the box and hub are in two different rooms) are all green so that's not the issue!
does anyone know what it could be? or has anyone else experienced this? what else do i do ?????
im planning to spam as many forums on the internet as i can just so i can express my complaint that someone shouldnt have to wait two weeks to watch TV!
on 02-05-2010 19h06
this is what BT say but it still doesnt work!
Steps to resolve the issue
If you still have the problem you can then reboot the Home Hub and reboot the Vision+ box. It’s important to follow each step carefully:
on 03-05-2010 23h13