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Beginner
Posts: 3
Registered: ‎21-06-2010
0

Problems with Home Hub and BT Vision

HI,

 

I have a many problems with the HomeHub loosing connection several times a day.  I have to reset it to get the connection back.. I'm on my 3rd hub.

 

I decided to buy my own router, and it works perfectly online.  Only think is when I try on demand on my BT Vision box,  I get the error 'Currently unavailable'

 

I have been searching the internet but cannot find a clear post that tells you how to get it working with a 3rd party router.

 

Any advice/help would be greatly appreciated.

 

Many thanks in advance,

 

Richard

Aspiring Expert
Posts: 122
Registered: ‎03-02-2010
0

Re: Problems with Home Hub and BT Vision

Try taking the BT vision plug out and leaving it for 20 seconds.  When I changed my homehub to a Negear router, I had the same problem till I did that, then it worked ok after it rebooted.

Beginner
Posts: 3
Registered: ‎21-06-2010
0

Re: Problems with Home Hub and BT Vision

Thanks will try that now

 

Richard

Beginner
Posts: 3
Registered: ‎21-06-2010
0

Re: Problems with Home Hub and BT Vision

Stuck on Please Wait :smileysad:
Guru
Posts: 3,793
Registered: ‎28-01-2010
0

Re: Problems with Home Hub and BT Vision

Video on demand will only work successfully if your new router is QoS compatible. You may have to do something in the router setup to enable that. You'll have to refer to the router's instructions on that one, I'm afraid.

Guru
Posts: 4,596
Registered: ‎27-01-2010
0

Re: Problems with Home Hub and BT Vision

[ Edited ]

What router are you now using?

 

For example you might try this 

 

Quote

 

"When I log-in to my Netgear router interface....go to 'QoS Setup'....

1) I check Turn Internet Access QoS On

2) Then click Setup QoS Rule button in the "Qos Priority Rule List" section"

 

end quote 

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