I normally use IE 11 and successfully posted in the BT Mobile section about a week ago. Since that post I have not been able to start a new thread in any other section other than here. I have also tried using Chrome but exactly the same.
As I said before I also created a new profile with a new username and different email address but exactly the same happens.
The "New Message" link is actually missing completely so cannot post in any section other than here. It's as if I am not signed in but I am.
I am able to reply to an existing thread.
Any help appreciated.
Send a PM to Stephanie (Moderator) in the previous entry above yours. She is trying to work out what is going on but up until now I have been the only person to report it.
These are some screen shots of the problem I am trying to resolve with moderator Stephanie at the moment.
Below screen shot with me signed in and in the BT Mobile Section with no "New Message" option showing.
Below Screen Shot within the Community and Announcements Section and the "New Message" option shows up:
Yes, its missing on the mobile page. I will ask a moderator to look into it.
Its a new board, so its possible that there is some permissions missing.
I think I can see what you need to do.
You have to actually select "BT Mobile" as shown below the subject line.
That takes you to a new listing of the threads, which has the new message tab.
Having to "double select" the board, to get the "new message" tab, is something that has happened since the forum was re-organised.
This applies to most of the other boards on the forum.
See the image below, if you select next to where I show the blue line, it takes you to a full listing of the board, with the NEW option.
You will then see this.