BT Community verification email

[drht_frustrated]

Hi,

I've had to set up a new forum login with a different email address because the forum system won't send a verification email. I am frustrated.

I was already registered bith my preferred username and meial address but when I tried to post a question I received a message saying that my email was not verified. I asked it to send another verification email, but nothing arrived (I did check spam folder). I tried changing the email address and again, no verification email.

I've set up a new username and completely different email address (that I don't want to use for this) and it did send a verification email.

I did try emailing Khronos but no reply.

Is there anyway I can use my preferred email address?

How is someone supposed to flag up issues with the forum if they can't post questions on the forum?

[gg30340]

I have notified the moderators of the forum about your problem. Once they have read this they may be able to help. They will advise you by posting on this thread.

[drht_frustrated]

Thank you for your help.
Fingers crossed.

[Peter_W]

Good afternoon @drht_frustrated.

Welcome to the BT Community forums, and thanks for bringing this to our attention too!

I'm going to pop you over a private message so we can grab a few more details and make sure this gets resolved. 

Peter