on 02-07-2012 17h17
I want to send an email to somebody at BT. When I hit the contact us icon I am provided with three options ;
Call us - My wife tried this. spoke with a nice gentleman with a strong accept - and got nowhere
Chat with us online - I had a nice online chat with somebody - who has promised that something will happen - which I doubt ( hence I want to send an email )
Write to us- GOOD IDEA don't use any of the BT products like phone or email , try using Royal Mail !!!
No email option or address ?????? Is there an email address hidden somewhere ?
on 04-07-2012 14h56
its very odd, it just takes me to the contact options page, but there is no email option on the first page.
If you click through, some pages have telephone only, at best on the pages I need I get ;
We normally respond within 30 seconds ....
BT Correspondence Centre ....
BUT no email options. There are email options on other contact pages that concern other problems but nothing on the pages that I need.
on 05-07-2012 9h39
The Mod team will be happy to give you a hand with this.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.