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1,353 Views
Message 11 of 17

Re: Beware of Openreach call scam

I nearly fell for this today, they tried calling me 3 times and eventually I listened but was very wary.  After 15 minutes I said I would contact BT Openreach to find out if I genuinely had a problem and stumbled upon this thread very quickly...

Again, Asian accents, and I think the call actually came from Asia, it certainly wasn't a UK number and there was a slight delay.

AmelieZ
Newbie
1,062 Views
Message 12 of 17

Re: Beware of Openreach call scam

I've had five of these calls in the last few days, all Asian sounding, four men and one woman.  I challenged them all by saying I thought they were scammers and they hung up - except the last one, who became very abusive and swore at me aggressively!  I laughed at him and said it proved he couldn't possibly be from BT, then I held the phone away from me for a while to let him run up his phone bill.  Then I said I had been recording the call, whereupon he immediately hung up!  All the numbers have now been been blacklisted so with any luck I won't get any more calls from this delightful bunch ...

Distinguished Sage
Distinguished Sage
1,055 Views
Message 13 of 17

Re: Beware of Openreach call scam

See Reporting scam callers

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Communityhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

Doug46
Newbie
812 Views
Message 14 of 17

Re: Beware of Openreach call scam

BEWARE SCAM CALL

Just had a call from an Asian sounding male saying he was calling on behalf of BT Openreach and that my internet connection was at risk from hackers. Since I’m currently not a customer of Openreach I was immediately suspicious so I asked for his number so I could call back and verify,he hung up

The number he called from was 02392520260

Openreach can you do anything with this number

Distinguished Sage
Distinguished Sage
811 Views
Message 15 of 17

Re: Beware of Openreach call scam

Just report it Reporting scam callers

There is no such company as BT Openreach

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Communityhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

deuxbiers
Newbie
377 Views
Message 16 of 17

Re: Beware of Openreach call scam

I had a call today from number 012230966738, again from an Asian gentleman claiming to be from BT Openreach. He asked me to open Google, which I found odd as nobody in this kind of profession would refer to it this way. He clearly meant me to open my browser and go to google.com. This immediately raised my suspicions but I played along for a bit longer.

Next, he asked me to open speedtest.net. I know BT usually insist on using their own bandwidth speedtest called http://www.speedtest.btwholesale.com/

Suspicions definitely in the orange zone now!

I continued to play along and reported my speedtest results using Google default app. All perfectly harmless so far and quite convincing to most people I'd imagine.

Finally, he told me my speed was much slower than it should be, despite it being around 50Mb down and 10Mb upload. He passed me onto an 'Engineer' who, in a very new tactic, asked me to navigate to teamviewer.com. Teamviewer is an app I am very familiar with and use regularly for online meetings and controlling my desktop PC remotely.  So far everything I'd been asked to do was potentially legitimate and totally harmless.

However, my security radar was pinging faster than Trump's Twitter account, and I stopped short at accepting his Teamviewer invite as this would have granted him total control of my computer!!!. Needless to say, at this point, I hung up. I received two more calls from the same number but ignored them both.

I urge anyone who receives a call from so-called 'BT Openreach' to hang up and call BT to check the status of their broadband. Alternatively, if you're as devious as I am sometimes, you can always play along, obviously not doing anything to compromise the security of your network, but content in the knowledge you are preventing the **bleep** calling you from actually scamming another innocent person. 

joro29
Beginner
92 Views
Message 17 of 17

Re: Beware of Openreach call scam

I've had 7 calls today from someone claiming to do the same as this. They all come from different numbers so I am blocking each one in turn. I've reported the numbers to ICO but what is the use of this if the numbers continually change. Any suggestions what I can do? I don't want to leave calls unanswered at present as awaiting a very important call.