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2,098 Views
Message 1 of 6

Certified Email - Accept Our New Terms of Service - Genuine or Phishing ?

Hi

On March 1, I received an email with the above title addressed addressed to "Dear Btinternet User"

Mail details are a change to T&Cs and Security policy which I need to accept before March 31 if I want to continue to access my btinternet email account.

I have to click a link to accept the terms.

When I hover the mouse over the link (without clicking), the URL reads https://uz9zoiz9*********.drv.tw/myredirect.com/mybt/donenew.html 

(I've inserted * where there are random numbers / letters)

Is this a genuine request ?

Thx

5 REPLIES 5
2,095 Views
Message 2 of 6

Re: Certified Email - Accept Our New Terms of Service - Genuine or Phishing ?

It is a scam. Do not click any links.

2,084 Views
Message 3 of 6

Re: Certified Email - Accept Our New Terms of Service - Genuine or Phishing ?

Cheers, suspected as much. Scammers seem to be getting a little better recently. One of the first I've had that made me think twice....they usually end up in the trash immediately.
2,069 Views
Message 4 of 6

Re: Certified Email - Accept Our New Terms of Service - Genuine or Phishing ?

Just as an aside, most companies who change their T&Cs will contact you to tell you that they're changing but you do not need to do anything if you accept them.  It is only if you do not accept them that you would need to do anything and that is usually to call the company.

In any event you should never click on any links in any email. If you want to check anything with BT you should log onto your MyBT and there should be information there regarding any changes that will/have been made to your account.

2,052 Views
Message 5 of 6

Re: Certified Email - Accept Our New Terms of Service - Genuine or Phishing ?

Hi @Ian_D I agree that email sounds like a scam. If it's possible can you forward it to phishing@bt.com then delete the email.

Thanks

Neil

2,046 Views
Message 6 of 6

Re: Certified Email - Accept Our New Terms of Service - Genuine or Phishing ?

@NeilO 

Hi, thanks, yes did this on March 1 and had the auto reply back confirming receipt.