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Distinguished Sage
Distinguished Sage
213 Views
Message 11 of 15

Re: Closing BT community account

I'll leave Andy_n and the OP to answer that since they are the ones advocating it.
Distinguished Guru
200 Views
Message 12 of 15

Re: Closing BT community account

It appears I implied self deletion, but I was referring to a more obvious way to enable the user to instigate removal. In other words a more direct contact to have their account deleted by the "administration" rather than having to post here.

Maybe an option in the forum information the user could press which would send a message, with a confirmationby the user of course, so the remval can be done without resort to posting.

Distinguished Sage
Distinguished Sage
187 Views
Message 13 of 15

Re: Closing BT community account

So basically BT/the forum are complying with the GDPR requirements regarding "the right to be forgotten" but it is the method in which the user has to request to have their account/data removed that you are not happy with and would like it to be done by a different method.

Distinguished Guru
Distinguished Guru
178 Views
Message 14 of 15

Re: Closing BT community account

Isn't this a bit mountain and molehill? There must be little, if any, personal data persisting on the forum given that anything of the sort is routinely removed by the mods as it happens. And closing an account is going to be hardly different to simply ceasing to access it.

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Distinguished Sage
Distinguished Sage
173 Views
Message 15 of 15

Re: Closing BT community account


@pottyperson wrote:

Isn't this a bit mountain and molehill? There must be little, if any, personal data persisting on the forum given that anything of the sort is routinely removed by the mods as it happens. And closing an account is going to be hardly different to simply ceasing to access it.


Totally agree but to fully comply with the GDPR they must remove the users identifiable personal data which they registered in order to use the forum.

The data that is needed to register with the forum is minimal in any event,  ie first name, last name and an email address and a password and other than verifing the email address exists the data is unverifiable and a user can enter a false name if they choose to do so.