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Message 1 of 2

Compliment a member of staff

Hi there,

I was wondering if there was a procedure to thank a member of staff for going above and beyond to help me fix a problem with my broadband? I believe that outstanding customer service should be recognised. If anyone could advise I would be very grateful. 

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Message 2 of 2

Re: Compliment a member of staff

@sophiefletcher94 

Was this an Openreach engineer, or customer assistant on the phone?

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