I have noticed that when using the Forums,having selected a posting to view, it takes a good minute for the "connecting to btow.touchclarity.com" message to disappear. I was alerted to this by my network monitor consistenly showing a greater level of upload, from virtually nothing to over 1gb so far this month. Are the two issues related?
this was a previous post a while ago about it https://community.bt.com/t5/Bills-Packages/Cookie-settings-malfunctioning-on-BT-Home-page-no-access/...
I would remove it
btow.touchclarity.com - just google it