I had an engineer visit my property today who was just fantastic, how do I get him the praise he deserves?
Just wanted to thank BT for the fast efficient service after my line went down last night. I phoned around 17:30pm and as I have a falls monitor installed in the home they had an engineer out first thing this morning and it was fixed by lunchtime.
You can do this here: https://www.openreach.com/thank-an-engineer-form
Thank you for posting. I'm glad to see you were happy with the work carried out by the engineer.
The link @Keith_Beddoe has posted will allow you to pass on your thank to the engineer.