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Binzauk
Beginner
1,001 Views
Message 1 of 12

Ex Employee Broadband

I retired from BT (Openreach) about two months ago but I have still had no contact from BT Employee Broadband regarding the ceasing of the free Employee Broadband and moving onto a consumer package. I was wondering if anyone has any contact numbers which I could call to sort this please?

Before retiring from BT, I completed the ‘leaving BT’ paperwork and called a number on that form to enquire about Employee Broadband, to be told that I would be contacted within a month of retiring to discuss my Broadband package. Another month has passed and still no contact.

Any help which anyone can offer would be most appreciated. Thanks.

11 REPLIES 11
Moderator
Moderator
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Message 2 of 12

Re: Ex Employee Broadband

Hi @Binzauk

Welcome and thanks for posting!

I have sent you a private message about this Smiley Happy

Cheers,

Robbie

Community ModeratorRobbieMac
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Binzauk
Beginner
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Message 3 of 12

Re: Ex Employee Broadband

Many thanks Robbie.

Moderator
Moderator
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Message 4 of 12

Re: Ex Employee Broadband


@Binzauk wrote:

Many thanks Robbie.


You're welcome @Binzauk Smiley Happy

Community ModeratorRobbieMac
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Jonty123
Newbie
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Message 5 of 12

Re: Ex Employee Broadband

Hi,

I retired from BT a month ago and I too still haven’t received any email address for employee options or whether I have been moved over to ex-employee options

could you please send me the email address for the options team so I can try & sort out what’s happening

Thanks

Martyn

Distinguished Sage
Distinguished Sage
761 Views
Message 6 of 12

Re: Ex Employee Broadband

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

Moderator
Moderator
749 Views
Message 7 of 12

Re: Ex Employee Broadband

Hi @Jonty123  and thanks for posting.

 

Take a look at @JohnC2  post  Employee broadband not being cancelled which include contact details for the ex employee team. I hope that helps. Let me know how you get on.

 

Cheers

 

David

Community ModeratorDaveM
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Jonty123
Newbie
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Message 8 of 12

Re: Ex Employee Broadband

Thanks @DavidM 

I’ll give it a try, but should I wait until I get the letter from the options team about reverting back to standard terms ?

Martyn


@DavidMwrote:

Hi @Jonty123  and thanks for posting.

 

Take a look at @JohnC2  post  Employee broadband not being cancelled which include contact details for the ex employee team. I hope that helps. Let me know how you get on.

 

Cheers

  •  

 

Moderator
Moderator
739 Views
Message 9 of 12

Re: Ex Employee Broadband

Hi @Jonty123 ,

 

Thanks for the quick reply. I think it's worth waiting for the letter as it should give details of any special offers that might be available to you. Either way it won't do any harm to chat with the helpdesk in the meantime.

 

Cheers

 

David

Community ModeratorDaveM
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Jonty123
Newbie
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Message 10 of 12

Re: Ex Employee Broadband

Ok @DavidM 

will do & see what they say

thanks again

Martyn