Work is underway to understand what we can do to improve the Help section on BT.com. The team working on this are super keen to get your feedback and insight.
Sam, who is one of the members of the Digital Help Capability Squad, will be focusing on improving BT Help Home to make it easier for our customers to get the help and support that they need. What better way to do that, than get your thoughts right from the start 😁
Sam and the team would really appreciate a few moments of your time (roughly 5 minutes) to answer a short survey.
Survey Link: Survey now closed. Thank you for taking part
All feedback is genuinely appreciated and we’ll make sure to keep you updated on progress!