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Dingwall_3108
Beginner
1,127 Views
Message 1 of 3

Hoax

We received a call today, with an automated voice which said we were going to have our line and broadband terminated from today. Then to press 1. Theb put through to a call handler who said hello 3 times to my hellos then hung up on me. Is this a hoax? We do not even have broadband in our house. The call came from a Somerset area code. I'm presuming this is a hoax? Must be
2 REPLIES 2
Keith_Beddoe
Distinguished Sage
Distinguished Sage
1,126 Views
Message 2 of 3

Re: Hoax

See http://bt.custhelp.com/app/answers/detail/a_id/48253/kw/scam%20calls/c/761,6077

Nothing to do with BT.

If you respond, then they know there is a real person on the end, and will add you to a "suckers" list, and you will get even more calls, so just hang up and do not speak, or press any buttons.

They will also try to extract personal information from you.

Dingwall_3108
Beginner
1,123 Views
Message 3 of 3

Re: Hoax

Cheers. Will pass that information onto my grandparents