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aDa999
Newbie
720 Views
Message 1 of 3

Homehub2.0 wont connect new devices

Homehub2.0 already connected to laptop, PC, has dropped connection to smart TV and Hmax box and wont re-connect neither will it connect to other new devices. 

Devices know its there but HH will not respond. Have now hardwired TV and Humax via Dlan 500, TV says "connected" but when trying to access internet states "connection failed"  Have tried connecting to HH manually via on screen instructions but no good.   BT have checked line etc remotely and state that all is well including HH.   Any suggestions please !!

2 REPLIES 2
Distinguished Sage
Distinguished Sage
717 Views
Message 2 of 3

Re: Homehub2.0 wont connect new devices

aDa999
Newbie
704 Views
Message 3 of 3

Re: Homehub2.0 wont connect new devices

So far...so good....factory reset worked......but then TV display "cannot connect" popped up.     Tried to reconnect via TV and again was successful....I am holding my breath.    That being said the Hmax set top box is still not playing and may be a separate issue..    Thanks for the help....I may be back !!