How can I get a copy of chat transcripts with BT for last year
I'm not sure it fits in any board sections so I will post it here. I would like to get a copy of all transcripts of my online chats held by BT regarding issues I have had with BT. Do I need a freedom of information request (SAR) or contact a relevant department?I spoke to someone from bt via online chat, however she said even though she could access transcripts she could not give me a copy. I would want to get all held by bt's departments regarding myself and my account.