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clarebones
Newbie
423 Views
Message 1 of 3

How do I praise an Open Reach Engineer who just went above and beyond with his work on our Broadband

I just wanted to give praise to the amazing engineer who just fixed our broadband and phone line after hours of dedicated work with a smile on his face and pride in his work.  We live in the sticks a bit so get a bit left aside but after ten years of living here, our problem is fixed! Thank you to Chris ***EDITED*** from Open Reach :-)

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2 REPLIES
Distinguished Sage
Distinguished Sage
416 Views
Message 2 of 3

Re: How do I praise an Open Reach Engineer who just went above and beyond with his work on our Broad

See Thank an Openreach engineer - they do the repairs

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Forumhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

Moderator
Moderator
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Message 3 of 3

Re: How do I praise an Open Reach Engineer who just went above and beyond with his work on our Broad

Hi @clarebones,

Thanks for taking the time to post up here about the engineer that helped you.

Could you complete the link that @Keith_Beddoe sent you please? The feedback will be sent to his Manager Smiley Very Happy We're part of the BT Group but we are a different company.

Thanks

DanielS

Community ModeratorDannyS
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