cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
elporchio
Beginner
98 Views
Message 1 of 2

How to provide positive feedback on a BT customer service employee?

Hello,

 

I've had a few issues with BT and their service when moving house but there's a lovely employee who has really taken the bull by the horns, so to speak, and massively resolved an issue for me and in a time where customer service is generally bad..... I wanted to ensure she was recognised for her effort. You make it easy to complain.... but how can i praise an individual?

1 REPLY 1
NeilO
Moderator
Moderator
87 Views
Message 2 of 2

Re: How to provide positive feedback on a BT customer service employee?

Hi @elporchio welcome to the community and thanks for posting. I'll send you a private message so you can send me over the feedback and one of the community moderators will be happy to pass that over. 

Thanks

Neil