We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
Hi, please can someone direct me how to send positive feedback on my customer service?
I have asked a passing mod to reach out to you, they are BT employees and will ensure your feedback goes to the advisors team leader 🙂
Welcome and thanks for your post!
It's great to see that you have taken the time to register for the Community to recognise my colleague for a job well done. Thanks 😊
Can you send me a private message with the advisor's name (first name should be enough) and your home number and I'll pass your comments on to their team leader?
To send me the private message, click into my profile >> here << and you'll have the option to send me a message on the top right hand corner of the page.