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Masandennis
Newbie
110 Views
Message 1 of 3

IP scam?

Hi I just got a call from BT saying that my IP Address has been changed from private to public and that people are using my internet. I have no idea if this is real and I didn't feel right with the questions they were asking so I hung up. Would this really be BT or some sort of scam?
2 REPLIES
Distinguished Sage
Distinguished Sage
107 Views
Message 2 of 3

Re: IP scam?

See http://bt.custhelp.com/app/answers/detail/a_id/48253/kw/scam%20calls/c/761,6077

Nothing to do with BT.

If you respond, then they know there is a real person on the end, and will add you to a "suckers" list, and you will get even more calls, so just hang up and do not speak, or press any buttons.

They will also try to extract personal information from you.

Distinguished Sage
Distinguished Sage
105 Views
Message 3 of 3

Re: IP scam?

It is a scam.

BT will never call you to tell such rubbish. If you get any other unsolicited calls purporting to be from BT just hang up. BT would not call you out of the blue to tell you that you have a problem with anything to do with your computer or broadband.