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DavidF2
Beginner

on ‎10-07-2020 17h22

1,056 Views
Message 1 of 3

Installation postcode

BT have the wrong postcode for my installation. The billing address was wrong but I altered that but this doesn't change the installation postcode and I can't seem to be able to do this. I want to order BT Fibre broadband but the order shows this wrong postcode. Obviously I don't want anyone to go to the wrong address. Can anyone help with this?

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎10-07-2020 17h28

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Message 2 of 3

Re: Installation postcode

This is a customer help customer forum. Your post does not go to BT

if you want to order FTTP try phoning FTTP team and see if the can help with order and fix address at same time 08005874787



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DavidF2
Beginner

on ‎10-07-2020 17h33

1,051 Views
Message 3 of 3

Re: Installation postcode

Thanks for the reply. I was just getting frustrated at not being able to find a way to deal with this. I noticed that someone in the past had a similar problem so thought I give it a try.

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