What number are the calls coming from?
Its most likely a scam, however BT do ask you to call them if there has been a request by somebody else, to take over your line. Do not press any buttons that are requested, simply put the phone down, wait five minutes, then call BT yourself
You can always ring BT on 0800 800 150 to check this out.
Yes all the time! Also calls about Braodband and my computer I have posted about them in fact here! Its very annoying and really it needs to be addressed, Its not fair on any of us!
I used to get these ( and many, many other scams, fake surveys and other junk calls) almost on an hourly basis.
Decided to bite the bullet when I was changing my phones - got BT Call Guardian and have NEVER had a single nuisance call since. Brilliant - if the caller is not on your caller list they have to announce themselves and these callers never do that. Also most of these calls are automated so cannot "announce" themselves anyway.
Most definitely a nuisance call. Will come in all dialects from American to Indian English. More recent ones say that your email location has been used in an attempt to hack a government website and they'll cut you off the internet if you don't reply. Just ignore.
May be it is a spam call and i would recommend that you must not share any of your financial details on the phone call. It might cause you some loss of money.