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NewburghKenny
Beginner

on ‎08-03-2025 16h21

203 Views
Message 1 of 3

Open reach text

Received text from Openreach to confirm engineer visit but all replies return not sent.

i am using Samsung A14 on Tesco Mobile. All other texts are working.

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎08-03-2025 16h53

189 Views
Message 2 of 3

Re: Open reach text

Is your phone set not to allow you to send text which maybe are not free hence why you cannot send to openrech



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northshields
Expert

on ‎08-03-2025 16h59

186 Views
Message 3 of 3

Re: Open reach text

I think that it is all pretty mysterious.

A few days ago I had exactly the same experience as you. Then yesterday I had a follow-up text from the same Openreach number and my reply went through perfectly although I had certainly not changed any settings on my phone.

By coincidence, however, mine is a Samsung A15 on Tesco mobile. Of course, Tesco Mobile runs on the O2 network, so perhaps the problem was there.

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