Hi @MEHTA welcome to the community and thanks for posting. That's a typical scam and you done the right thing in not allowing them to access your computer. Openreach don't call the public and BT would never call regarding a broadband fault and request access to your computer unless you've first reported a problem to us.
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Just had the very same call on my landline, I believe we had one on saturday also but I didnt take that call.
Useful post today on reporting Scam Calls via: