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Moderator
Moderator
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Message 11 of 14

Re: Phone Calls BT Hub Hacked

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Hi @MEHTA welcome to the community and thanks for posting. That's a typical scam and you done the right thing in not allowing them to access your computer. Openreach don't call the public and BT would never call regarding a broadband fault and request access to your computer unless you've first reported a problem to us.

Community ModeratorNeilO
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pottsie11
Newbie
1,049 Views
Message 12 of 14

Re: Phone Calls BT Hub Hacked

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Just had the very same call on my landline, I believe we had one on saturday also but I didnt take that call.

CJT80
Expert
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Message 13 of 14

Re: Phone Calls BT Hub Hacked

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Useful post today on reporting Scam Calls via: 

https://www.productsandservices.bt.com/consumer/edw/scams/

Kind Regards
CJT80
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Lorry46
Newbie
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Message 14 of 14

Re: Phone Calls BT Hub Hacked

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I've just received a call saying press 1 for bt claiming my internet is going to be closed down in 24 hours as its been hacked. So glad I checked on here before going any further then booting up my computer. Was asking how many people use the internet and how many computer on the line etc