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Scotty3
Beginner
281 Views
Message 1 of 5

Phone call from BT

Having received a supposedly phone call stating that there are issues with my new smart hub which there has been loss of connection, i asked that i need proof that they are bt and they wanted me to go online on my laptop.

I hung up can you confirm that this was bt and if it was a genuine call from bt can you advise thanks

 

 

4 REPLIES 4
Distinguished Sage
Distinguished Sage
275 Views
Message 2 of 5

Re: Phone call from BT

Scotty3
Beginner
273 Views
Message 3 of 5

Re: Phone call from BT

The number that called me was 012228011229 and I have reported it could it be bt
Distinguished Sage
Distinguished Sage
271 Views
Message 4 of 5

Re: Phone call from BT

It will not BT, they do not call you. Its just a scam.

Scotty3
Beginner
269 Views
Message 5 of 5

Re: Phone call from BT

Many thanks glad I refused to give them any info it was a indian call centre