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Message 1 of 2

Positive feedback

Just spoke to the BT helpdesk...had to cancel Broadband, but need to keep email.

The call was answered on the first ring & the chap  was efficent, helpful & english!

I then needed to change my Direct Debit, again put through to a helpful chap in Cardiff who couldnt have been more hlepful.

 

Thank you BT for having a UK call centre & your employees are fantastic.

 

1 REPLY 1
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Message 2 of 2

Re: Positive feedback

Thanks for taking time to share this @ds8712 . I'm really glad to hear you've had such a brilliant experience.

Cheers

David