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Cheviots
Beginner
777 Views
Message 1 of 3

Record of faults

Hi, does anyone know how I can get a record of all the faults that have occured on my line in the past 12/24 months? Phone number/e-mail?
The neighbors are trying to gain a grant towards improving our broadband access (currently less than 1Mbps) and for some reason need this info.
Thanks in advance
Rob
2 REPLIES 2
Distinguished Sage
Distinguished Sage
773 Views
Message 2 of 3

Re: Record of faults

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

Moderator
Moderator
765 Views
Message 3 of 3

Re: Record of faults

Hi @Cheviots Welcome to the the forum and we'll be happy to help you with this information if you send us over your details.

 

You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John