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Mark8
Beginner
293 Views
Message 1 of 3

Scam!!!!

Just had SCAM phone from  aS andra Wilson

bt ref MS7620

BT Help Desk

 

0161 *******

 

very clever and disturbing was able to read all sorts of numbers after getting me to press the flag sign and R

 

said scammers were hacking into the overall BT line.

I was suspicious from start and managed to google to phone number while she was on line. Scam came up several times.

She threatened and said my bt internet would be cut of in half an hour if i did not follow her instruction s all the way.

wanted me to down load 

LINK REMOVED BY MODERATOR

I am not as naive as many BUT this was  very clever chat.

 

The biggest worry is that she had all sorts of numbers including the long bt refence number.

She said 'foreign' user was a hacker.

Hope theses peoplecan be stopped.

Mark 

2 REPLIES 2
Distinguished Sage
Distinguished Sage
291 Views
Message 2 of 3

Re: Scam!!!!

mattyboy1
Newbie
273 Views
Message 3 of 3

Re: Scam!!!!

I have just had a similar call from an Indian call centre. Someone different also called yesterday. In both cases I put the phone down after they tried to explain they were from BT Openreach and calling so that they could increase the speed of my internet. They are scripted and experienced at objection handling.