I moved into a new build home recently but none of the telephone sockets around the house work. The main line coming in through the EchoLife HG8110H-20 box on the wall is fine though the LOS light is out - I’m not sure what that means.
I wonder if anyone has any suggestions that may help please?
you need a phone/broadband contract with an ISP before you will have an active phone line. If you intend to use BT RETAIL then phone FTTP TEAM 08005874787
Thanks for responding, I should have said I do already have a contract. My phone only works when plugged directly into the huawei box - all other sockets are lifeless.
Thanks for your help - and for letting me know what LOS means! I’ll follow up with the builders as they are definitely telephone sockets.