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dnpark38
Aspiring Expert
254 Views
Message 1 of 8

Subscribing to the various topics of interest.

The system seems seems to have a problem remembering that I have clicked Subscribe under the options for posts of interest to me, I do get a confirming message of the action but in most cases the email advising of responses does not come.

I do get some e-mails though.  

7 REPLIES 7
Distinguished Sage
Distinguished Sage
253 Views
Message 2 of 8

Re: Subscribing to the various topics of interest.

If you make a post, then you are automatically subscribed to that thread.

 

As to any others, I will mention it to a moderator.

 

dnpark38
Aspiring Expert
243 Views
Message 3 of 8

Re: Subscribing to the various topics of interest.

Thank you.

Moderator
Moderator
227 Views
Message 4 of 8

Re: Subscribing to the various topics of interest.

Hi @dnpark38,

 

I'm sorry you're not receiving notification for posts you've subscribed to. I'll get this investigated.

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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XRaySpeX
Recognised Expert
215 Views
Message 5 of 8

Re: Subscribing to the various topics of interest.

As well as subscribing to Topics you've posted in, if you are interested in a particular Board you may Subscribe at Board level to it.

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Distinguished Sage
Distinguished Sage
212 Views
Message 6 of 8

Re: Subscribing to the various topics of interest.

@dnpark38

Do they appear on your list of subscribed topics?

https://community.bt.com/t5/user/myprofilepage/tab/user-subscriptions

Distinguished Guru
Distinguished Guru
197 Views
Message 7 of 8

Re: Subscribing to the various topics of interest.

Failure of email notifications has been an on-off problem on the forum for a long time. It's been mitigated somewhat since the introduction of live notification feeds.

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XRaySpeX
Recognised Expert
195 Views
Message 8 of 8

Re: Subscribing to the various topics of interest.

The Notification Feed is to be found at https://community.bt.com/t5/notificationfeed/page as well as being linked from all forum pages & the home page.

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