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PGThompson
Beginner
724 Views
Message 1 of 5

User Name

How is it that BT Community can change my user name without my knowing? Can I change it? i.e. back to what it was before? 

4 REPLIES 4
NeilO
Moderator
Moderator
711 Views
Message 2 of 5

Re: User Name

Hi @PGThompson, we haven't changed your username. Have you registered on the community more than once?

PGThompson
Beginner
701 Views
Message 3 of 5

Re: User Name

Probably, but that would have been with my e-mail address and initials ans surname, This was not available as I cannot get a password. My current user name is not one I invented.  I would never use such and could therefore not remember it. 

Philip

 

PaddyB
Moderator
Moderator
668 Views
Message 4 of 5

Re: User Name

Hi @PGThompson,

Thank you for posting back. Your username wouldn't have been changed by anyone on the Community team. If you would like to change the username, I can help you with this. I've sent you a PM.

Thanks 

PaddyB

PGThompson
Beginner
658 Views
Message 5 of 5

Re: User Name pgthompsonc1ii

I have found private messages. =PM . But not a reply button, until after I had written this . I thought I had already expressed a preference for pgthompson ot pgthompson1. I think I am getting the hang of this system now.