cancel
Showing results for 
Search instead for 
Did you mean: 
Nethelp22
Aspiring Expert
456 Views
Message 1 of 6

email addy needs linking to this username

Hi,
I had an account on here years ago, which I could not sign into this year
so I tried registering with another email address -- which was unsuccessful .
Somewhere along the line I have this account linked to my old email address
which I no longer use, in fact its defunct.

What i Need to do is link this account with my new email addy.
Trouble is when i try to do this myself - guess what?
Computer says that email addy is already is use,
or has been registered-- that'll be my failed attempt  above.

I'm going to need a Mod to access my details  and link me.
can I have some help on this please?

5 REPLIES 5
Distinguished Sage
Distinguished Sage
443 Views
Message 2 of 6

Re: email addy needs linking to this username

The moderators have been informed of your problem. Once they have read this they may be able to help.

Moderator-Retired
439 Views
Message 3 of 6

Re: email addy needs linking to this username

Hi Nethelp22

 

No worries, should be able to get this sorted out for you.

 

Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.

Thx

Craig

BTCare Community Mod

If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.

We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.

If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Nethelp22
Aspiring Expert
431 Views
Message 4 of 6

Re: email addy needs linking to this username


@CraigS wrote:

Hi Nethelp22

 

No worries, should be able to get this sorted out for you.

 

Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.

Thx

Craig


Will do , cheers.

Nethelp22
Aspiring Expert
412 Views
Message 5 of 6

Re: email addy needs linking to this username

under my settings (email )
I have 2 options:
change email address or reset.
not able to change email or reset as system reports
new email has already been taken !

Nethelp22
Aspiring Expert
394 Views
Message 6 of 6

Re: email addy needs linking to this username

CraigS
I have pm'd you as the solution offered would mean all my posts under Nethelp22 would be lost
that's not ideal for me at all .. I want to keep this profile
just change my email address
it can't be that difficult for some access to priveleges/accounts/logins 
here' hoping 🙂