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barrymc123
Beginner
84,093 Views
Message 1 of 11

live chat

i want to talk to someone without ringing bt ive no credit in my phone, about upgrading my broadband but i cant find a live chat link can someone show me in the right direction thanks

10 REPLIES 10
84,092 Views
Message 2 of 11

Re: live chat

Try the link below> "ways to get in touch"

 

 www.bt.com/contactus

AQ.
"Welcome to Royston Vasey - You'll never leave."

Distinguished Guru
84,087 Views
Message 3 of 11

Re: live chat

Hi Barry,

here is a link to the online chat, only open Mon-Fri 9-6

 

www.bt.com/contactus

toekneem

(EASBF)

Tags (1)
Distinguished Sage
Distinguished Sage
51,254 Views
Message 4 of 11
Moved:

Re: live chat

30,952 Views
Message 5 of 11

Re: live chat

Distinguished Sage
Distinguished Sage
30,819 Views
Message 6 of 11

Re: live chat

You are posting on a five year old thread so hopefully the OP is still not trying to get through.

Overfinch560i
Beginner
25,350 Views
Message 7 of 11

Re: live chat

I'd find another company if I was you BT are one of the worst companies I have ever had to try and deal with, a british company with no way of getting in touch with anyone in the UK all you get are people in India that can't speak english and don't have a clue what you're talking about, so my advice is forget BT and find a better compoany that will treat you better.

Distinguished Sage
Distinguished Sage
25,339 Views
Message 8 of 11

Re: live chat

@Overfinch560i

You have been offered help on this thread, and you can be put in touch with someone from the UK.

 

https://community.bt.com/t5/BT-Infinity-Speed-Connection/RUBBISH-CONNECTION-SPEEDS-AND-BT-LIES/m-p/1...

 

Please respond to that thread if you want your problem sorted.

 

 

Overfinch560i
Beginner
25,336 Views
Message 9 of 11

Re: live chat

The only help I want is a Number in the UK I can call about issues and not numbers that get redirected to India.

Highlighted
Distinguished Sage
Distinguished Sage
25,274 Views
Message 10 of 11

Re: live chat


@Overfinch560i wrote:

The only help I want is a Number in the UK I can call about issues and not numbers that get redirected to India.

This is a customer to customer forum only,

 

This is where customers help each other get the most out of BT products & services.

Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
Everyone posting here, are just BT customers like myself

 

If you provide the information requested on your other thread, and forum members cannot, resolve the issue then a BT Employee from the UK will be able to call you. But it has to be initiated from within this forum.

 

That is all the help you are going to get on this user forum.