on 12-08-2011 16h54
i want to talk to someone without ringing bt ive no credit in my phone, about upgrading my broadband but i cant find a live chat link can someone show me in the right direction thanks
on 12-08-2011 17h06 - last edited on 05-06-2013 10h38 by StephanieG
Try the link below> "ways to get in touch"
on 12-08-2011 17h48 - last edited on 05-06-2013 10h37 by StephanieG
on 23-11-2016 11h57
I'd find another company if I was you BT are one of the worst companies I have ever had to try and deal with, a british company with no way of getting in touch with anyone in the UK all you get are people in India that can't speak english and don't have a clue what you're talking about, so my advice is forget BT and find a better compoany that will treat you better.
23-11-2016 12h02 - edited 23-11-2016 12h03
You have been offered help on this thread, and you can be put in touch with someone from the UK.
Please respond to that thread if you want your problem sorted.
on 23-11-2016 19h22
The only help I want is a Number in the UK I can call about issues and not numbers that get redirected to India.
This is a customer to customer forum only,
This is where customers help each other get the most out of BT products & services.
Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
Everyone posting here, are just BT customers like myself
If you provide the information requested on your other thread, and forum members cannot, resolve the issue then a BT Employee from the UK will be able to call you. But it has to be initiated from within this forum.
That is all the help you are going to get on this user forum.